Testimonial
Testimonial from Anita
I am honoured to write about my experience as a new client of Dr. Nathan Haas. From the moment I stepped into the Centre, I was completely taken aback by the genuinely kindhearted disposition of everyone on staff.
I remember on my first visit to the Centre I was greeted by Monika with a warm smile and a handshake. While such gestures of kindness and respect seem rare nowadays, especially from medical professionals and their staff, it didn’t end there.
I will never forget when Monika gave me a tour of the Centre, as if I was visiting a friend who had recently purchased a new home. This particular practice of hospitality, I would have to say, captures the true essence of the philosophy that, I believe, underlies Dr. Haas’ practice. Clients in Dr. Haas’ care are treated like guests ~ with care, compassion and empathy. In fact, I would also have to say, they are treated like family ~ who you are, beyond being a client, is very important to everyone at the Centre.
‘Who I am’ was honoured by Sarah when she took my pulse and asked me, on her own initiative and interest, if I engage in athletic sports of some sorts because my heart rate was very good. During my cleaning she dialogued with me on the topic of running and physical activity, something I am very passionate about. Her speaking with me about the topic, sharing her own experiences with me, really honoured who I am. This is only one example of how clients are treated like family at Haas’ Dental Centre.
Even Dr. Nathan Haas has treated me like a family member. Never have I had a dentist ask me how I was making out while he was filling a cavity for me. In fact, I have never experienced a Dentist accommodating my need for a short break from having kept my mouth open for some time. A Dentist telling you "you’re doing really great, hang in there," and encouraging you "only about 3 minutes more" and even sharing with you the intricacies of the medical work that is being done on you, in language that is so understandable, is completely unheard of, unimaginable and really uncommon, to say the least. Dr. Nathan Haas is a simply amazing dentist ~ truly and most definitely so.
But the gestures of concern for you as a client, or shall I say person, go beyond the physical space of the Centre. I remember Nadira calling me the day after having had my teeth whitened to see how I was making out, how my gums were. Not only did she do a fabulous job, she even called me to see if I was alright. She made me smile in more ways than one! I was impressed!
And Kathy, she is like a big sister, someone you can laugh with and make a fool our of yourself in front and she will still think you are cool. I remember on one visit, after having my cavities filled, I needed to rinse out my mouth. There I was with water in my mouth. As I began to swoosh it around, spurts of water were flying out of my mouth, in almost all directions. Embarrassed as I was, Kathy instanteously realized that it was because my mouth was still frozen and that I had no control over my jaw muscles. All the etiquette was thrown out of the water, or shall I say with the water! Geez I was so embarrassed but Kathy eased my embarrassment. The entire incident though was quite hilarious. Together we burst into laughter, as she passed me napkins. She could have kept a straight face and expressed discontent over the situation, but rather she told me not to worry, and we laughed together. What a fun personality she has!
No matter what profession you are in, there is one important tenet one should always keep of the utmost importance and that is ~ treat others the way you want to be treated…Such a simple standard of practice, that surely goes a very long way
As a teacher, trying to cover all curriculum expectations under time pressures and constraints can be very challenging. While it is especially crucial to impart children with skill and knowledge so that they can meet success with great confidence, at the end of the day, not ALL children will remember EVERYTHING you taught them. However, ALL children will remember how you treated them. I always ask myself, did I show compassion, did I show love and respect, did I offer praise and enouragement today? If I can answer "yes" to all of these, then I have done my job amazingly. And this is what Dr. Nathan Haas and his staff do!
When I am 70 or so years old, I am not going to remember that Dr. Nathan Haas of 906 Sheppard Ave. West,
Dr. Nathan Haas and his team, provides value-added dental care, simply exemplary. It is dentistry that builds and nurtures relationships with clients based on a simple tenet of treating others the way you want to be treated ~ a best practice of which all professionals, medical or otherwise, should strive!
Thank you, wholeheartedly, and most sincerely,
Anita
Testimonial from Linda
I sometimes like to tease my dentist, Dr. Nathan Haas that he is in the wrong profession because he hates to inflict pain-but that is precisely why he is so very good at what he does.
His warm smile and genuine interest in people don’t hurt either, and making visits to his office is a pleasure.
He has beautifully restored not only my smile, but the pride I take in showing it.
The concept of a well run office operating like a highly functional family is alive and well here too. I am warmly welcomed by everyone I see there, with a big smile, from Monika and Cathy, and even a big hug from Nadira.
In my 66 years of life, I have never dreamed that a dental experience could be so comfortable.
Thank you all,
Linda
Testimonial from Venu, Chandrika and Prathiba
Thank you for sending the recent email regarding your new website. It is a good one with lots of useful information. Congrats. We also take this opportunity to say that we enjoy our time at your clinic, enjoy the company of your team members and also your involvement in our dental care. Very much appreciated and we are pleased to be in the safe lovely hands of a lovely, caring efficient team of health care professionals.
Another thing I wish to pass on is that we are planning to move from our present condo to an independant house. We still wish to continue to have you as our dentist, irrespective of where we move.
Thanks once again
Regards
venu
Testimonial from Hinda
Thank you for the wonderful work you have done on my teeth. Your friendly and caring staff have made me feel comfortable in your "state of the art" office. You have been most kind and thoughtful and have displayed great expertise in your work.
May all your wishes come true!
Sincerely,
Hinda
Testimonial from
I had been a long time patient of Dr. Henry Ross. When he retired and you took over his practice, I decided to remain with you. Very much good work had been done on my mouth and I naively thought i’d just be visiting your office regularly for teeth cleaning.
As can happen with time, a serious infection destroyed the root of a tooth and you recommended the insertion of a dental implant. I agreed. The treatment was long, but not difficult for me. You made me feel comfortable throughout the procedure.
When the implant was completed, we waited to be sure it was successful. It was and to my astonishment, I can now barely tell which tooth is the one I was not born with.
Many thanks and sincerely yours,
Testimonial from Hans
Dear Dr. Haas,
Just a short note to tell you that I was again very satisfied with my teeth cleaning session. Your hygienist Pilar is not only friendly but more importantly, she is the most thorough hygienist I have ever had. With Pilar I feel that I will keep my original teeth as long as possible.
Thank you again for hiring such competent staff.
Best regards,
Hans
Testimonial from Ralph
With him one gets comfort, relaxation, 100% calibre treatment of quality and the confidence one needs to be with a top notch dentist. If only medical care and economic issues were as pleasurable as Dr. Nathan Haas’ attention and expertise, no one would want to leaves this paradise.
Ralph
Testimonial from Dianne
I have been a long time patient of Dr. Nathan Haas. I just wanted to say that he has looked after me so well-I always feel very comfortable talking to him-he makes you feel like family. I wouldn’t even consider receiving dental care from anyone else. Also, I would be remiss if I didn’t mention Sarah-my hygienist and also the office manager. I don’t know what I would have done without her all these years. She is lovely to talk to-extremely personable. After seeing Sarah she always gives you a toothbrush and dental floss. She will suggest different products to use to help me with the upkeep of your dental regime. A big thanks goes out as well to the office staff for being so efficient and friendly.
Dianne. H
Testimonial from Marcia
For the past 12 years I have been a patient in this office for dental care and have always found the staff courteous, compassionate and accomodating. Dr. Nathan Haas and his team provide a high level professional care using the latest technology, along with offering genuine concern and emotional support to make you feel that you matter as both a patient and a person. I am always pleased with the efficiency and availability of the staff, as well as the respectful and collaborative approach Dr. Nathan Haas takes to care for me based on my individual situation.
Marcia